https://support.propricer.com
For over seventeen years, ProPricer has a Technical Support department that is second to none in the industry. Our customers enjoy interacting with knowledgeable, helpful analysts that are experts.
Technical support begins the day you start to evaluate ProPricer…
…and continues as you use ProPricer to create “Award Winning” proposals.
Some Examples Of The Valuable Assistance That Technical Support Provides Include:
24/7 Availability
“One time, I had to call them Sunday at 2:00 in the morning. They called me back 15 minutes later. The fact that it was late at night and he was with his family didn’t matter.”
- Technical / professional phone assistance regarding any ProPricer issue.
- “Hotline” help for emergencies after hours 24/7
Cutting Edge Enhancements
“We had them make customizations to fit our system needs. They couldn’t be easier to work with”.
- Upgrade assistance to ProPricer when new versions are released.
- Customized feature development should you need it
User Training
“I attended the training class in December and was able to immediately begin to use ProPricer to complete two proposals in January. The training program made it very easy for me to quickly get up to speed with ProPricer”.
- Training classes available throughout the year
- Tailored for your specific needs
- Classes for novices and as well as “brush up” sessions for the more seasoned user
Consulting
“The tech support service is excellent. We have had them come to our facility for individualized training.”
- Product implementation training
- Proposal development assistance
- Knowledgeable individuals will come to your facility
Annual National User Conference
“The Users Conference gives us an opportunity to meet with other people in the proposal industry. Over the years, I have learned a number of great ideas from attending the Users Conference.”
- Workshops and breakout sessions that inform and educate
- Review of the latest techniques and capabilities of ProPricer
- Opportunity to meet and share ideas with proposal industry experts
Enjoy old-fashioned service from a cutting-edge support team!
